Terms of Service

Who we are

Boardly is operated by Denys Koval, Gøteborggata 42, 0567 Oslo, Norway. Email: support@boardly.online

Denys Koval is the seller of Boardly Premium and the party responsible for the service these Terms describe.

1. About these Terms

These Terms are the agreement between you and us for using boardly.online: when you play as a guest, when you have an account, and when you buy Boardly Premium. Our privacy policy explains how we handle personal data.

You accept the Terms when you create an account or buy Premium. If you play as a guest, the same rules apply to you.

The Terms are published in Norwegian, English, Russian and Ukrainian, with the same content in each language. If the versions ever say different things, or a term is unclear, it is read in the way that is best for you as a consumer.

The date at the bottom shows when this version took effect, and it changes only when the text changes. You can save or print this page to keep a copy.

2. Accounts, guests and age

Boardly is for people aged 13 and over, with or without an account. You can play without an account, as a guest; guests are not asked to confirm their age. A guest profile is deleted after 3 days without activity, or after 90 days if you have played a game.

To create an account you confirm that you are 13 or older: when you sign up, or on your first visit if you sign up with Google, GitHub or Discord. We keep the time you did.

If we learn that an account or a guest profile belongs to someone under 13, we close it and delete its data.

Premium has its own age rule, set out in section 3.

If you have an account, you must:

• give correct information when you sign up, including your email address and your age;
• keep your password and your ways of signing in to yourself;
• tell us at once if you think someone else is using your account;
• not sell, lend or hand over your account to anyone else.

You are responsible for what happens on your account, unless someone got into it without it being your fault.

If you sign up with an email address and password and never verify the address, the account is deleted after 7 days, as our privacy policy describes.

From January 1, 2027, an account that has not been used for 24 months is deleted. We email you 30 days before, at the address on the account, and signing in once before that day keeps the account. No account is deleted under this rule without that email. The rule does not apply to an account that has or has had Premium or has ever started a Premium purchase, or to an account that is suspended.

3. Boardly Premium: subscription and right of withdrawal

Boardly Premium is a paid subscription, billed monthly or yearly. The price is shown on the Premium page in US dollars and is the full price: any VAT or sales tax due in your country is included in it, and Link collects it at checkout. If you pay in another currency, the exchange rate includes a conversion fee of 2 to 4 %, and you can choose to pay in US dollars on the payment page without it.

Premium is sold through Link: Stripe's affiliate Sold through Link, LLC is the merchant of record for the purchase. Link charges your payment method, and your card or bank statement shows the charge as "LINK.COM*" followed by our name. Link collects and pays any VAT or sales tax and emails your receipts and invoices. We remain responsible for Premium itself, and we never see or store your card details. The purchase is also governed by Link's terms: Sold Through Link Terms

The subscription renews automatically at the end of each paid period, at the same US dollar price, until you cancel. If you pay in your own currency, each renewal is converted at the rate of the day it is charged, so the amount in your currency can vary. You can cancel at any time from your profile; access then continues to the end of the period you have paid for. If you cancel a yearly plan early, we refund the unused whole months. You can also cancel the subscription, or delete your Link account, at link.com; that follows Link's terms, and deleting your Link account cancels the subscription.

At checkout you ask us to start Premium immediately. You still have the right to withdraw from the purchase within 14 days, without giving a reason. We refund everything you paid for that purchase within 14 days of receiving your notice, by the same payment method and without a fee. The refund goes through Link, which emails you the refund notice.

To withdraw, send us an email or use the form on our withdrawal page: support@boardly.online · Withdrawal form

You can also ask Link support for the refund. Link's terms give consumers in the EU and the UK a 14-day cooling-off period, which you use by contacting Link support and giving "cooling off period" as the reason for the refund request. Link also helps with payment problems, such as a charge you do not recognise. If Link cannot help, write to us, and our full refund within 14 days still applies. Link support for "Sold through Link" purchases

After each purchase we email you a confirmation that repeats this information; please keep it. Your receipt and invoice come from Link in a separate email.

Premium can be bought by adults, or from the age of 15 with money you are entitled to spend yourself. A purchase made by a minor without that right is refunded at the guardian's request.

4. Community rules

The community rules apply to everyone on Boardly, with or without an account: in chat, in drawings, in usernames, profile pictures and bios, and in how you play. You must not post, show or do any of the following:

• Harassment and bullying: insults, threats, or following a player from game to game to upset them.
• Hate: attacking people for their ethnicity, nationality, religion, disability, sex, sexual orientation, gender identity or age.
• Sexual content of any kind, in text or in drawings.
• Threats of violence, and content that glorifies violence or self-harm.
• Other people's personal information, such as their name, address, phone number, photos or accounts, without their permission.
• Spam, scams, advertising, and links that try to trick people.
• Cheating: bots, scripts or tools that play for you, exploiting bugs in a game, or playing with several accounts in the same game.
• Pretending to be another player, someone from the Boardly team, or anyone else.
• Anything illegal, and content you do not have the right to share.
• Attacks on Boardly: trying to break in, overload the site, or get around a suspension.

The same rules, explained in plain words, are on the community rules page: Community rules

You are responsible for what you post. We do not check content before it appears. When we learn of content that is illegal or breaks the rules, we remove it or block access to it without undue delay.

5. Reports and moderation

You can report content from the game screen, with Report on a chat message, on a drawing or on a player card, and on a player's public profile. Guests can report too. We keep a copy of what was reported so that we can review it, as our privacy policy describes.

Anyone, with or without an account, can notify us of content that is illegal or breaks these Terms by email to support@boardly.online. Say what the content is, where it is, such as the lobby code or a link to the profile, and why you think it is illegal or against the rules.

Depending on how serious a breach is and whether it has happened before, the following can happen:

• We remove the content, such as a message, a drawing, a username, a profile picture or a bio.
• The host of a lobby can remove a player before the game starts, and that player cannot join the lobby again.
• We suspend the account for a set time or for good. A suspended account cannot sign in.
• We close the account after serious or repeated breaches, and it is then deleted.

When we suspend or close an account, we email the owner the reason and, for a temporary suspension, the end date.

You can appeal a suspension with the form on boardly.online/suspended or by email. In the same way you can ask us to look again at any other decision, such as removing content. We answer every appeal in writing.

6. What you post

You keep the rights to what you post, such as chat messages, drawings, your username, profile picture and bio. You allow us to store it and show it to other players as far as that is needed to run Boardly, for as long as we keep it under our privacy policy. You must have the right to post it. Chat messages are deleted after 24 hours.

7. Our name and logo

The Boardly name and logo identify our service. You may not use them in a way that suggests we endorse or stand behind something we have nothing to do with.

8. Changes to the service

The free games and features cost you nothing, and we may add, change or remove games and features. We work to keep Boardly running, but we cannot promise that it is always available or free of errors.

We may change what Premium includes to improve it, to keep the service secure, or to adapt it to technical or legal changes. A change costs you nothing, and we tell you about it clearly. If a change makes Premium noticeably worse for you, we tell you by email in good time beforehand. You can then end the subscription within 30 days of the notice or of the change, whichever is later, and get back what you paid for the time you have not used, unless we let you keep Premium as it was.

If we decide to shut down Boardly or stop selling Premium, we tell everyone who has an account by email at least 30 days before, and refund any Premium you have paid for beyond that date.

9. Defects and liability

Premium must work as described on the Premium page and in these Terms for as long as your subscription runs. If it does not, tell us. You then have the rights in chapter 5 of the Norwegian act on digital services for consumers (digitalytelsesloven): you can ask us to fix the defect; if we do not, you can claim a price reduction or, unless the defect is insignificant, end the contract. You can also claim compensation for loss the defect causes you.

Compensation covers loss that could reasonably have been foreseen as a possible result of the defect, but not loss in a business you run (digitalytelsesloven section 48).

Nothing in these Terms limits the rights you have as a consumer under mandatory law. Those rules cannot be set aside by agreement to your disadvantage (digitalytelsesloven section 3), and we do not limit our liability for loss we cause intentionally or through gross negligence.

10. Ending the agreement, suspension and closure

You can stop using Boardly at any time and delete your account from your profile page. Deleting the account ends a running Premium subscription at once. To keep Premium to the end of the period you have paid for, cancel the subscription first and delete the account afterwards. If you have a yearly plan, write to us before you delete the account and we refund the unused whole months.

While a Premium subscription runs, we email you at least every six months to say that it is running and how to end it.

Apart from the deletions described in section 2 and a shutdown under section 8, we suspend or close an account only for one of these reasons:

• a serious or repeated breach of these Terms or the community rules;
• the law, or a decision by a court or a public authority, requires it;
• the account or guest profile belongs to someone under 13;
• someone else has taken over the account, or it is used to attack Boardly or other players.

For a less serious breach we warn you first, if we can reach you. We act without warning when a breach is serious, such as threats, hate or sexual content, or when we must act at once to protect other players or Boardly. Section 5 explains how you learn the reason and how to appeal.

If we close an account with a running Premium subscription, we cancel the subscription and refund the part of the period you have paid for but can no longer use. If we suspend such an account, we refund the paid time the suspension covers. A permanent suspension counts as closing the account.

11. Changes to these Terms

We change these Terms only when we add or change features, when the law or a decision by an authority requires it, to stop misuse, or to make the text clearer.

A new version is published on this page with a new date before it takes effect. If a change affects your rights or obligations and you have an account, we also email you at least 30 days before it takes effect and tell you what changes.

If you do not accept a change, you can delete your account before it takes effect. If you have Premium, you can also end the subscription free of charge before then, and we refund the part of the period you have paid for that falls after the change. If you keep using Boardly after the change has taken effect, the new Terms apply.

12. Governing law, complaints and courts

Norwegian law applies to these Terms. If you live in another country, this does not take away the protection that the mandatory consumer rules of that country give you.

If you are unhappy with something, contact us first. We answer every complaint.

If we cannot agree, you as a consumer can complain to Forbrukertilsynet, the Norwegian consumer authority, which mediates between the parties. If mediation does not settle the case, either of us can bring it before Forbrukerklageutvalget, the Norwegian consumer complaints board, which decides it. You can also go to court. How to complain is explained at forbrukertilsynet.no.

If you live in Norway, you can bring a case against us before the court where you live (tvisteloven section 4-5 (7)). If you live in another country bound by the Lugano Convention 2007, you can sue us in the courts of your own country, and we can sue you only there (Article 16).

13. Contact

Questions about these Terms, notices about content and complaints go to support@boardly.online.